Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat 8:00AM - 5:00PM
  • Sun Closed
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303-751-0901 | 16810 E Iliff Ave Aurora, CO 80013

Ask Six Simple Questions to Select the Right Auto Repair Shop

Ask Six Simple Questions to Select the Right Auto Repair Shop

The non-profit Car Care Council recommends asking six simple questions to help identify the right auto repair shop to properly care for one of your most valuable assets, your car.

  1. Does the business employ ASE-certified technicians? Credentials and affiliations are indicators of professionalism and the management's commitment to training and education.
  2. Is the shop and customer waiting area clean and organized? Cleanliness and organization are signs of a well-run business.
  3. Are customers greeted and treated in a friendly and respectful manner? Many auto repair businesses excel in the area of customer service and satisfaction. A simple phone call to the shop to inquire about their services can give you a glimpse of how they treat customers.
  4. Does the business provide a written estimate? The business should complete a written estimate and request your signature prior to starting any repairs on your car.
  5. Does the business offer a warranty? Most auto repair businesses offer a warranty on parts and labor and the warranty is usually in writing or posted in the waiting area.
  6. Does the business have a list of satisfied customers or references that it is willing to give you? Satisfied customers and recommendations from family, friends and neighbors are helpful in finding a good shop. Many auto repair facilities also have company websites that are worth checking out as they often include testimonials and additional information about the business.

"A vehicle is a major purchase for most people, so it makes sense to take the time to select an auto repair facility that will take the best care of that investment," said Rich White, executive director, Car Care Council. "Being an informed auto care consumer means not only learning about your vehicle and its service needs, but also the facility that will make the repairs."

Source: Car Care Council


What Our Customers Are Saying

Glad I found Autoworks Service & Repair. They are great, fast, affordable, and honest. Took my 2006 Nissan Murano in for a CV axle and a look-over. Then had an AC Belt replaced, new shocks installed, and right side CV axle. Incredibly happy with their work and my car is back to normal. I would recommend them to anyone and we will continue to use them for all our cars. Thanks guys!

, 11/13/2021

It has never happened to me until today!! I have owned different cars for 25 years and I never have gone to a mechanic that quote me a repair only for that same mechanic call me back and tell me he found a cheaper way to fix my car and save me money!! WHAT!!! JUSTIN YOU ARE AWESOME!!! Great customer service, taking your time to find the right parts and the right way to do and excellent job! Honesty that's what many business lack today, doing their job well and with honesty! I have found a special needle in a stack of needles called Autoworks Service and Repair!

, 07/20/2021

reviewiconNick and Johnny are awesome!
Denver, CO

Folks, if you have a vehicle you're done making payments on, take it to these guys. My car drives and sounds the same as the day I drove it off the lot. Nick and Johnny are awesome!

, 05/27/2020

reviewiconVery Satisfied

My son had an intermittent issue with his Jeep. Another mechanic could not find the problem. Living out of town, I did not know of any reputable repair places where my son could get his problem resolved. I searched the internet, read reviews and decided to take a chance here. Very satisfied that they were able to get him in next day. Even thought it took a little longer than hoped for to get it repaired, they found and fixed the issue. I am even happy with the price. As my son said: "It drives better than it ever has before" Thank you Autoworks

, 11/22/2019

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Extremely helpful and honest.

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Guys are friendly and knowledgeable. They were up front with everything, and the quoted me an accurate price. I will most likely go back.

  • NAPA AutoCare Center
  • UHaul Authorized Dealer
  • Amerigas
  • ASE (Automotive Service Excellence)
  • Car Care Aware
  • Call Us For Service: 303-751-0901